Building Trust in Digital Financial Services: The Promise and Challenges of Inclusive Fintech in India: Why Trust Matters
India is at the forefront of building an ecosystem that encourages innovation in digital financial services for low-income customers. New technologies have created new opportunities to expand access to financial services and empower consumers. But many digital solutions are slow to scale as consumers often distrust what is unfamiliar. Building trust with low-income consumers underpins the success of any digital financial product. So, from product design to product delivery, how can financial service providers build and maintain customer trust in digital solutions?
Join Catalyst Fund for an afternoon of discussing and learning how to design for trust in digital financial services.
Date and Time:
September 12, 2017
- 2:00 pm to 3:00 pm: Panel - The Promise and Challenges of Inclusive Fintech in India: Why Trust Matters
- 3:00pm to 6:00pm: Workshop - How to Design for Trust in DFS
- 6:00 pm to 7:30 pm: Networking Reception
Read the CF Trust Toolkit