Building Trust, Engagement, and Loyalty: Five Ways to Innovate Like a FinTech

What can startups and companies do to build trust, loyalty, and engagement with customers? Catalyst Fund identified five strategies that enable companies and startups to innovate like a fintech.

Five ways to innovate like a fintech

  1. Keep the design simple and adapted to your customer base.

  2. Prove your abilities to users.

  3. Give users a sense of control in managing their actions.

  4. Be transparent about what you do and why.

  5. Commit to doing what is right for the customer.

Learn more about designing inclusive products here.